Energy prices continue to rise but many customers living in embedded networks have fewer protections and choice about their energy plans.
EWON has been working hard to ensure customers in embedded networks get a better deal on their energy plans and are protected by the Default Market Offer (DMO). Over half a million Australians live in embedded networks.
Our Ombudsman Janine Young was recently quoted in CHOICE magazine on this topic.
“Energy prices are rising for all customers in NSW, but customers within embedded networks are particularly exposed due to the lack of retailer choice. What's more, many aren't protected by the Default Market Offer (DMO), which does not apply to customers of authorised retailers living within embedded networks."
To access the article click here.